Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.
Posted Nov 01, 2025 - 04:50 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, 100000001-250000000
Posted Nov 01, 2025 - 04:30 WIB
This incident affected: Disbursements (BNI) and Remittance Payouts.
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