Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.

Posted Dec 14, 2025 - 02:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

MANDIRI: 1-250000000

Posted Dec 14, 2025 - 01:50 WIB

This incident affected: Disbursements (Mandiri) and Remittance Payouts.