Instamoney Over-The-Counter Payments Maintenance

Scheduled for Nov 19, 23:30 WIB - Nov 20, 00:30 WIB

Scheduled

Dear Valued Customers,

Please be informed that our Over-The-Counter will be performing a system maintenance to serve you better.

Time: Wednesday, 19 November 2025 23:30 - 20 November 2025 00:30 (JKT Time GMT +7)

As such, impact to transactions on Xendit's platform are as follows:
- Merchant can't GET, Create, Update OTC payment code, merchant can retry the request
- End user won't be able to pay OTC payment code

Please refrain transacting with this payment option during period given above.

We deeply apologize for the inconvenience. If you need further assistance, please contact us at help@xendit.co

Thank you for your understanding and cooperation.

Regards,
Instamoney Team

Posted Nov 13, 2025 - 15:53 WIB

This scheduled maintenance affects: Retail Outlet Partners (Alfamart).