Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.

Posted Nov 21, 2025 - 00:40 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-1000000000

Posted Nov 20, 2025 - 23:30 WIB

This incident affected: Disbursements (BCA) and Remittance Payouts.