Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.
Posted Nov 01, 2025 - 00:20 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: All amount
Posted Oct 31, 2025 - 23:20 WIB
This incident affected: Disbursements (Permata) and Remittance Payouts.