Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.

Posted Apr 02, 2025 - 09:11 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount

Posted Apr 02, 2025 - 09:00 WIB

This incident affected: Disbursements (BNI) and Remittance Payouts.