Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.

Posted Mar 19, 2025 - 05:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Posted Mar 19, 2025 - 04:10 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: above 250000001

Posted Mar 19, 2025 - 04:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
MANDIRI: above 250000001

Posted Mar 19, 2025 - 01:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount
MANDIRI: above 250000001

Posted Mar 18, 2025 - 23:00 WIB

This incident affected: Disbursements (BNI) and Remittance Payouts.