Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.
Posted Dec 07, 2025 - 01:30 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

MANDIRI: 1-250000000
Posted Dec 07, 2025 - 00:30 WIB
This incident affected: Disbursements (Mandiri) and Remittance Payouts.