Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.

Posted Dec 17, 2024 - 17:50 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to IDR destinations with amount 1-4999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.

Posted Dec 17, 2024 - 17:40 WIB

This incident affected: Disbursements (BSI) and Remittance Payouts.