Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.

Posted Dec 13, 2025 - 23:40 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-1000000000
MANDIRI: 1-250000000

Posted Dec 13, 2025 - 23:20 WIB

This incident affected: Disbursements (BCA, Mandiri) and Remittance Payouts.