Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.

Posted Nov 02, 2025 - 04:40 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, 100000001-250000000

Posted Nov 02, 2025 - 04:30 WIB

This incident affected: Disbursements (BNI) and Remittance Payouts.