Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.

Posted Dec 19, 2024 - 08:30 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-4999

Posted Dec 19, 2024 - 07:50 WIB

This incident affected: Disbursements (Permata, BSI) and Remittance Payouts.