Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.

Posted Nov 06, 2025 - 13:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

MANDIRI: 1-9999

Posted Nov 06, 2025 - 12:50 WIB

This incident affected: Disbursements (Mandiri) and Remittance Payouts.