Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.
Posted Nov 28, 2025 - 09:50 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BNI: above 250000001
Posted Nov 28, 2025 - 05:30 WIB
This incident affected: Disbursements (BNI) and Remittance Payouts.