Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.

Posted Nov 22, 2025 - 10:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BSI: 1-4999

Posted Nov 22, 2025 - 09:20 WIB

This incident affected: Disbursements (BSI) and Remittance Payouts.