Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.

Posted Mar 26, 2025 - 04:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

MANDIRI: above 250000001

Posted Mar 25, 2025 - 23:00 WIB

This incident affected: Disbursements (Mandiri) and Remittance Payouts.