Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.
Posted Nov 14, 2025 - 04:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 8000-9999
Posted Nov 14, 2025 - 03:50 WIB
This incident affected: Disbursements (Permata) and Remittance Payouts.
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