Payouts Disruption in Indonesia

Incident Report for Instamoney

Resolved

This incident has been resolved.
Posted Nov 12, 2025 - 02:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BNI: 50000001-100000000
BRI: 10000-100000000
Posted Nov 12, 2025 - 02:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BRI: 10000-100000000
Posted Nov 12, 2025 - 01:50 WIB
This incident affected: Disbursements (BRI, BNI) and Remittance Payouts.
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