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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Permata Maintenance Oct 18, 2026 04:00-06:30 WIB
Dear Valued Customers,
We inform you that Bank Permata has scheduled system maintenance in order to improve their services with the details as follows:
Start: Sunday, 18 October 2026 at 04.00 AM (GMT+7)
End: Sunday, 18 October 2026 at 06.30 AM (GMT+7)
Duration: 2.5 hours
Affected Services: Disbursement and Virtual Account
Impact:
1. Disbursements to Permata with amounts <10k and >250m will be kept pending until maintenance is over.
2. Virtual Account payment with destination Permata VA Number will not available/ pending/ failed during the maintenance hours
We deeply apologize for the inconvenience.
If you need further assistance, please contact us at help@instamoney.co
Thank you for your understanding and cooperation.
Regards,
Instamoney
Posted on Oct 16, 2026 - 16:13 WIB
We inform you that Bank Permata has scheduled system maintenance in order to improve their services with the details as follows:
Start: Sunday, 18 October 2026 at 04.00 AM (GMT+7)
End: Sunday, 18 October 2026 at 06.30 AM (GMT+7)
Duration: 2.5 hours
Affected Services: Disbursement and Virtual Account
Impact:
1. Disbursements to Permata with amounts <10k and >250m will be kept pending until maintenance is over.
2. Virtual Account payment with destination Permata VA Number will not available/ pending/ failed during the maintenance hours
We deeply apologize for the inconvenience.
If you need further assistance, please contact us at help@instamoney.co
Thank you for your understanding and cooperation.
Regards,
Instamoney
Posted on Oct 16, 2026 - 16:13 WIB
Past Incidents
Oct 17, 2026
Completed -
The scheduled maintenance has been completed.
Oct 17, 06:31 WIB
Oct 17, 06:31 WIB
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 04:00 WIB
Oct 17, 04:00 WIB
Scheduled -
Dear Valued Customers,
We inform you that Bank Permata has scheduled system maintenance in order to improve their services with the details as follows:
Start: Saturday, 17 October 2026 at 04.00 AM (GMT+7)
End: Saturday, 17 October 2026 at 06.30 AM (GMT+7)
Duration: 2.5 hours
Affected Services: Disbursement and Virtual Account
Impact:
1. Disbursements to Permata with amounts <10k and >250m will be kept pending until maintenance is over.
2. Virtual Account payment with destination Permata VA Number will not available/ pending/ failed during the maintenance hours
We deeply apologize for the inconvenience.
If you need further assistance, please contact us at help@instamoney.co
Thank you for your understanding and cooperation.
Regards,
Instamoney
Oct 16, 16:11 WIB
We inform you that Bank Permata has scheduled system maintenance in order to improve their services with the details as follows:
Start: Saturday, 17 October 2026 at 04.00 AM (GMT+7)
End: Saturday, 17 October 2026 at 06.30 AM (GMT+7)
Duration: 2.5 hours
Affected Services: Disbursement and Virtual Account
Impact:
1. Disbursements to Permata with amounts <10k and >250m will be kept pending until maintenance is over.
2. Virtual Account payment with destination Permata VA Number will not available/ pending/ failed during the maintenance hours
We deeply apologize for the inconvenience.
If you need further assistance, please contact us at help@instamoney.co
Thank you for your understanding and cooperation.
Regards,
Instamoney
Oct 16, 16:11 WIB
Completed -
The scheduled maintenance has been completed.
Oct 17, 06:30 WIB
Oct 17, 06:30 WIB
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 23:30 WIB
Oct 16, 23:30 WIB
Scheduled -
Dear Valuable Customers,
Kindly be informed, in order to improve the service system, our Bank partner will have scheduled maintenance with details below:
Date: Friday, 16 October 2026 to Saturday, 17 October 2026
Time: 23:30 - 06:30 WIB
Duration: 7 hours
Impact during this maintenance:
1. Disbursements to BSS with amounts <10k and >250m IDR will be kept pending until maintenance is over
2. Virtual Account payment with destination BSS VA Number will not available/ pending/ failed during the maintenance hour
Please encourage your customers to make payments and request disbursement before or after this window time to avoid any issues.
If you need further assistance, please contact help@instamoney.co
Sincerely,
Instamoney
Oct 16, 16:00 WIB
Kindly be informed, in order to improve the service system, our Bank partner will have scheduled maintenance with details below:
Date: Friday, 16 October 2026 to Saturday, 17 October 2026
Time: 23:30 - 06:30 WIB
Duration: 7 hours
Impact during this maintenance:
1. Disbursements to BSS with amounts <10k and >250m IDR will be kept pending until maintenance is over
2. Virtual Account payment with destination BSS VA Number will not available/ pending/ failed during the maintenance hour
Please encourage your customers to make payments and request disbursement before or after this window time to avoid any issues.
If you need further assistance, please contact help@instamoney.co
Sincerely,
Instamoney
Oct 16, 16:00 WIB
Resolved -
This incident has been resolved.
Oct 17, 02:00 WIB
Oct 17, 02:00 WIB
Identified -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
MANDIRI: 1-250000000
Oct 17, 01:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
MANDIRI: 1-250000000
Oct 17, 01:30 WIB
Completed -
The scheduled maintenance has been completed.
Oct 17, 01:30 WIB
Oct 17, 01:30 WIB
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 00:30 WIB
Oct 17, 00:30 WIB
Scheduled -
Dear Valuable Customers,
Kindly be informed, in order to improve the service system, our Bank partner BNI will have scheduled maintenance with details below:
Date: Saturday, 17 October 2026
Time: 00:30 a.m. to 01:30 a.m. WIB
Duration: 1hours
Impact during this maintenance:
1. Creating/updating BNI VA cannot be requested
2. Payment through BNI VA cannot be processed
We suggest using another money-in payment channel provided during this time.
Please encourage your customers to make payments before or after this window time to avoid any issues.
If you need further assistance, please contact help@instamoney.co
Sincerely,
Xendit Team
Oct 16, 12:52 WIB
Kindly be informed, in order to improve the service system, our Bank partner BNI will have scheduled maintenance with details below:
Date: Saturday, 17 October 2026
Time: 00:30 a.m. to 01:30 a.m. WIB
Duration: 1hours
Impact during this maintenance:
1. Creating/updating BNI VA cannot be requested
2. Payment through BNI VA cannot be processed
We suggest using another money-in payment channel provided during this time.
Please encourage your customers to make payments before or after this window time to avoid any issues.
If you need further assistance, please contact help@instamoney.co
Sincerely,
Xendit Team
Oct 16, 12:52 WIB
Oct 16, 2026
Resolved -
This incident has been resolved.
Oct 16, 16:00 WIB
Oct 16, 16:00 WIB
Identified -
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BNI: 1-9999, above 100000001
Oct 16, 15:50 WIB
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BNI: 1-9999, above 100000001
Oct 16, 15:50 WIB
Resolved -
This incident has been resolved.
Oct 16, 15:40 WIB
Oct 16, 15:40 WIB
Identified -
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BNI: above 250000001
Oct 16, 15:20 WIB
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BNI: above 250000001
Oct 16, 15:20 WIB
Oct 15, 2026
No incidents reported.
Oct 14, 2026
Resolved -
This incident has been resolved.
Oct 14, 23:40 WIB
Oct 14, 23:40 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: All amount
Oct 14, 23:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: All amount
Oct 14, 23:30 WIB
Identified -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Disbursements & Remittances: Payouts to BNI (all amounts)
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 14, 23:00 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Disbursements & Remittances: Payouts to BNI (all amounts)
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 14, 23:00 WIB
Resolved -
This incident has been resolved.
Oct 14, 21:20 WIB
Oct 14, 21:20 WIB
Identified -
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BSI: 1-9999, 100000001-250000000
Oct 14, 20:00 WIB
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BSI: 1-9999, 100000001-250000000
Oct 14, 20:00 WIB
Resolved -
Dear Customers,
This incident has been resolved.
Sincerely,
Instamoney customer service
Oct 14, 16:15 WIB
This incident has been resolved.
Sincerely,
Instamoney customer service
Oct 14, 16:15 WIB
Identified -
Dear Valued Customers,
We have detected issues with OVO EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Market: Indonesia
- Over 0.053% of requests in the last 10 minutes have been affected
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 503 error is received.
- Reconciliation of the status of transactions after the incident will not be required.
Sorry for the inconvenience caused.
Sincerely,
Instamoney customer service
Oct 14, 16:13 WIB
We have detected issues with OVO EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Market: Indonesia
- Over 0.053% of requests in the last 10 minutes have been affected
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 503 error is received.
- Reconciliation of the status of transactions after the incident will not be required.
Sorry for the inconvenience caused.
Sincerely,
Instamoney customer service
Oct 14, 16:13 WIB
Resolved -
Dear valued customers,
RDL Payouts through our partner have recovered. Thank you for your patience.
Oct 14, 13:34 WIB
RDL Payouts through our partner have recovered. Thank you for your patience.
Oct 14, 13:34 WIB
Identified -
Dear valued customers,
We are currently seeing delays in processing RDL Payouts due to system issues with our partner.
Our team is investigating.
Oct 14, 13:12 WIB
We are currently seeing delays in processing RDL Payouts due to system issues with our partner.
Our team is investigating.
Oct 14, 13:12 WIB
Oct 13, 2026
Resolved -
This incident has been resolved.
Oct 13, 16:40 WIB
Oct 13, 16:40 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Oct 13, 16:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Oct 13, 16:30 WIB
Identified -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 13, 14:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 13, 14:30 WIB
Resolved -
This incident has been resolved.
Oct 13, 14:20 WIB
Oct 13, 14:20 WIB
Identified -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 13, 14:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 13, 14:10 WIB
Resolved -
This incident has been resolved.
Oct 13, 14:00 WIB
Oct 13, 14:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 13, 13:50 WIB
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 13, 13:50 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-250000000
Oct 13, 13:10 WIB
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-250000000
Oct 13, 13:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Oct 13, 09:00 WIB
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Oct 13, 09:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Oct 13, 08:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Oct 13, 08:30 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 13, 05:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 13, 05:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: above 5000
BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 13, 04:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: above 5000
BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 13, 04:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: 1-9999, above 100000001
MANDIRI: All amount
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 13, 03:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: 1-9999, above 100000001
MANDIRI: All amount
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 13, 03:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: 1-9999, above 100000001
MANDIRI: All amount
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 13, 01:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: 1-9999, above 100000001
MANDIRI: All amount
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 13, 01:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: All amount
BRI: 10000-100000000
MANDIRI: All amount
PERMATA: All amount
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 23:40 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: All amount
BRI: 10000-100000000
MANDIRI: All amount
PERMATA: All amount
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 23:40 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: All amount
MANDIRI: All amount
PERMATA: All amount
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 23:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: All amount
MANDIRI: All amount
PERMATA: All amount
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 23:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 22:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 22:30 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 22:20 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 22:20 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 22:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 22:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 22:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 22:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 21:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 21:30 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 20:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 20:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 20:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 20:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 19:50 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 19:50 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 19:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 19:30 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 19:20 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 19:20 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 18:20 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 18:20 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 18:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 18:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 17:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 17:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 16:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 16:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 15:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 15:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 14:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 14:30 WIB
Identified -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 14:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 14:10 WIB
Oct 12, 2026
Resolved -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 13:50 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 13:50 WIB
Identified -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 13:40 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 13:40 WIB
Resolved -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 13:00 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 13:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 12:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 12:30 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 11:40 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 11:40 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 50000001-100000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 11:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 50000001-100000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 11:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 10:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 10:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: above 250000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 10:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: above 250000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 10:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: above 250000001
Other banks and Ewallets: 50000001-100000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 08:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: above 250000001
Other banks and Ewallets: 50000001-100000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 08:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 50000001-100000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 05:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 50000001-100000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 05:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: above 5000
BNI: above 250000001
Other banks and Ewallets: 50000001-100000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 04:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: above 5000
BNI: above 250000001
Other banks and Ewallets: 50000001-100000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 04:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: above 250000001
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 10000-100000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 04:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: above 250000001
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 10000-100000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 04:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: 1-9999, above 100000001
MANDIRI: 5000-250000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 03:50 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: 1-9999, above 100000001
MANDIRI: 5000-250000000
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 03:50 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: 1-9999, above 100000001
MANDIRI: 5000-9999, 50000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 03:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: 1-9999, above 100000001
MANDIRI: 5000-9999, 50000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 03:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: 1-9999, above 100000001
MANDIRI: 5000-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 01:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: 1-9999, above 100000001
MANDIRI: 5000-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 12, 01:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: All amount
MANDIRI: 5000-250000000
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 11, 23:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: All amount
BNI: All amount
MANDIRI: 5000-250000000
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 11, 23:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 5000-9999, 100000001-250000000
BNI: above 250000001
Other banks and Ewallets: 50000001-100000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 11, 22:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 5000-9999, 100000001-250000000
BNI: above 250000001
Other banks and Ewallets: 50000001-100000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 11, 22:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 5000-9999, 100000001-250000000
Other banks and Ewallets: 50000001-100000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 11, 20:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 5000-9999, 100000001-250000000
Other banks and Ewallets: 50000001-100000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 11, 20:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 50000001-100000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 11, 05:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 50000001-100000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 11, 05:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 5000-250000000
BNI: above 250000001
Other banks and Ewallets: 50000001-100000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 11, 04:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 5000-250000000
BNI: above 250000001
Other banks and Ewallets: 50000001-100000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 11, 04:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: 1-9999, above 100000001
MANDIRI: 5000-9999, 50000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 11, 03:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: 1-9999, above 100000001
MANDIRI: 5000-9999, 50000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 11, 03:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: 1-9999, above 100000001
MANDIRI: 5000-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 11, 01:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: 1-9999, above 100000001
MANDIRI: 5000-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 11, 01:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: All amount
MANDIRI: 1-250000000
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 11, 00:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: All amount
MANDIRI: 1-250000000
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 11, 00:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: All amount
MANDIRI: 5000-250000000
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 23:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: All amount
MANDIRI: 5000-250000000
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 23:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 5000-9999, 100000001-250000000
BNI: above 250000001
Other banks and Ewallets: 50000001-100000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 22:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 5000-9999, 100000001-250000000
BNI: above 250000001
Other banks and Ewallets: 50000001-100000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 22:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 5000-9999, 100000001-250000000
Other banks and Ewallets: 50000001-100000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 20:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 5000-9999, 100000001-250000000
Other banks and Ewallets: 50000001-100000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 20:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 50000001-100000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 09:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 50000001-100000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 09:30 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to IDR destinations with amount 50000001-100000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 09:10 WIB
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to IDR destinations with amount 50000001-100000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 09:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 50000001-100000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 09:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 50000001-100000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 09:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 08:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 08:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 1-9999, 100000001-250000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 08:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 1-9999, 100000001-250000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 08:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 50000001-100000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 07:40 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 50000001-100000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 07:40 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 1-9999, 100000001-250000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 07:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 1-9999, 100000001-250000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 07:30 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 1-4999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 07:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 1-4999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 07:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 1-9999, 100000001-250000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 06:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 1-9999, 100000001-250000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 06:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: 1-9999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 05:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: 1-9999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 05:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: 1-9999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 04:20 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: 1-9999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 04:20 WIB
Update -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Disbursements & Remittances: Payouts to BNI from IDR 1 to IDR 9,999, above IDR 100,000,001
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 01:00 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Disbursements & Remittances: Payouts to BNI from IDR 1 to IDR 9,999, above IDR 100,000,001
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 10, 01:00 WIB
Update -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Disbursements & Remittances: Payouts to BNI (all amounts)
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 9, 23:00 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Disbursements & Remittances: Payouts to BNI (all amounts)
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 9, 23:00 WIB
Update -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Disbursements & Remittances: Payouts to BNI from IDR 1 to IDR 9,999, above IDR 100,000,001
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 9, 22:30 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Disbursements & Remittances: Payouts to BNI from IDR 1 to IDR 9,999, above IDR 100,000,001
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 9, 22:30 WIB
Identified -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Disbursements & Remittances: Payouts to BNI (all amounts)
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 9, 22:20 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Disbursements & Remittances: Payouts to BNI (all amounts)
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 9, 22:20 WIB
Oct 11, 2026
Resolved -
Dear Customers,
This incident has been resolved.
Sincerely,
Instamoney customer service
Oct 11, 22:46 WIB
This incident has been resolved.
Sincerely,
Instamoney customer service
Oct 11, 22:46 WIB
Identified -
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely,
Instamoney customer service
Oct 11, 22:45 WIB
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely,
Instamoney customer service
Oct 11, 22:45 WIB
Oct 10, 2026
Oct 9, 2026
Oct 8, 2026
Resolved -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 8, 22:30 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 8, 22:30 WIB
Identified -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Disbursements & Remittances: Payouts to BNI above IDR 250,000,001
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 8, 22:20 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
• Disbursements & Remittances: Payouts to BNI above IDR 250,000,001
• Escrow Flows: All Loan Disbursements and Escrow Withdrawals (all amounts)
Oct 8, 22:20 WIB
Resolved -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 8, 12:20 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 8, 12:20 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999
Escrow
BNI: Loan Disbursement, Escrow Withdrawal
Oct 8, 12:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999
Escrow
BNI: Loan Disbursement, Escrow Withdrawal
Oct 8, 12:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999
Escrow
BNI: Loan Disbursement, Escrow Withdrawal
Oct 8, 10:40 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-4999, above 250000001
Other banks and Ewallets: 1-4999
Escrow
BNI: Loan Disbursement, Escrow Withdrawal
Oct 8, 10:40 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Escrow
BNI: Loan Disbursement, Escrow Withdrawal
Oct 8, 10:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Escrow
BNI: Loan Disbursement, Escrow Withdrawal
Oct 8, 10:30 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing RDL Payouts due to system issues with our partner.
Our team is investigating.
Oct 8, 08:50 WIB
We are currently seeing delays in processing RDL Payouts due to system issues with our partner.
Our team is investigating.
Oct 8, 08:50 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 8, 08:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 8, 08:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Oct 8, 08:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-7999, above 100000001
Oct 8, 08:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 5000-250000000
Oct 8, 04:30 WIB
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 5000-250000000
Oct 8, 04:30 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 10000-50000000
Oct 8, 04:20 WIB
We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.
BCA: 10000-50000000
Oct 8, 04:20 WIB
Identified -
Dear valued customers,
We are currently seeing delays in processing RDL Payouts due to system issues with our partner.
Our team is investigating.
Oct 8, 03:32 WIB
We are currently seeing delays in processing RDL Payouts due to system issues with our partner.
Our team is investigating.
Oct 8, 03:32 WIB
Oct 7, 2026
Resolved -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 22:40 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 22:40 WIB
Identified -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *above IDR 250,000,001*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 22:20 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *above IDR 250,000,001*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 22:20 WIB
Resolved -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 20:50 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 20:50 WIB
Identified -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *above IDR 250,000,001*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 20:40 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *above IDR 250,000,001*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 20:40 WIB
Resolved -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 06:30 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 06:30 WIB
Update -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *above IDR 250,000,001*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 04:00 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *above IDR 250,000,001*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 04:00 WIB
Update -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *from IDR 1 to IDR 9,999, above IDR 100,000,001*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 03:40 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *from IDR 1 to IDR 9,999, above IDR 100,000,001*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 03:40 WIB
Update -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *from IDR 1 to IDR 9,999, above IDR 50,000,001*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 03:30 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *from IDR 1 to IDR 9,999, above IDR 50,000,001*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 03:30 WIB
Update -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *from IDR 1 to IDR 9,999, above IDR 100,000,001*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 03:00 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *from IDR 1 to IDR 9,999, above IDR 100,000,001*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 03:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 10000-100000000
BNI: 1-9999, above 100000001
Escrow
BNI: Loan Disbursement, Escrow Withdrawal
Oct 7, 02:50 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 10000-100000000
BNI: 1-9999, above 100000001
Escrow
BNI: Loan Disbursement, Escrow Withdrawal
Oct 7, 02:50 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 10000-100000000
BNI: 1-9999, above 50000001
BRI: 10000-100000000
Other banks and Ewallets: 50000001-100000000
Escrow
BNI: Loan Disbursement, Escrow Withdrawal
Oct 7, 01:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 10000-100000000
BNI: 1-9999, above 50000001
BRI: 10000-100000000
Other banks and Ewallets: 50000001-100000000
Escrow
BNI: Loan Disbursement, Escrow Withdrawal
Oct 7, 01:30 WIB
Update -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *from IDR 1 to IDR 9,999, above IDR 50,000,001*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 01:10 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *from IDR 1 to IDR 9,999, above IDR 50,000,001*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 01:10 WIB
Update -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *from IDR 1 to IDR 9,999, above IDR 100,000,001*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 01:00 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *from IDR 1 to IDR 9,999, above IDR 100,000,001*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 7, 01:00 WIB
Update -
Dear Valued Customers,
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *(all amounts)*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 6, 23:40 WIB
We are currently experiencing processing delays for transactions to BNI. Affected requests are held in a pending state and will automatically process once service is fully restored:
- *Disbursements & Remittances:* Payouts to BNI *(all amounts)*
- *Escrow Flows:* *All Loan Disbursements* and *Escrow Withdrawals* (all amounts)
Oct 6, 23:40 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-1000000000
BNI: All amount
Escrow
BNI: Loan Disbursement, Escrow Withdrawal
Oct 6, 23:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-1000000000
BNI: All amount
Escrow
BNI: Loan Disbursement, Escrow Withdrawal
Oct 6, 23:00 WIB
Identified -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 250000001-1000000000
BNI: above 250000001
Escrow
BNI: Loan Disbursement, Escrow Withdrawal
Oct 6, 22:20 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 250000001-1000000000
BNI: above 250000001
Escrow
BNI: Loan Disbursement, Escrow Withdrawal
Oct 6, 22:20 WIB
Oct 6, 2026
Oct 5, 2026
Resolved -
This incident has been resolved.
Oct 5, 20:40 WIB
Oct 5, 20:40 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 250000001-1000000000
Oct 5, 20:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 250000001-1000000000
Oct 5, 20:30 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 250000001-1000000000
PERMATA: 1-4999, above 250000001
CIMB: 1-4999
Oct 5, 20:10 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 250000001-1000000000
PERMATA: 1-4999, above 250000001
CIMB: 1-4999
Oct 5, 20:10 WIB
Identified -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 250000001-1000000000
Oct 5, 20:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 250000001-1000000000
Oct 5, 20:00 WIB
Oct 4, 2026
Resolved -
Dear Customers,
This incident has been resolved.
Sincerely,
Instamoney customer service
Oct 4, 10:17 WIB
This incident has been resolved.
Sincerely,
Instamoney customer service
Oct 4, 10:17 WIB
Identified -
Dear Valued Customers,
We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 5.90% of requests in the last 10 minutes have been affected
- First triggered at: 2026-10-04 09:49:15+07:00
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 503 error is received.
- Reconciliation of the status of transactions after the incident will not be required.
Sorry for the inconvenience caused.
Sincerely,
Instamoney customer service
Oct 4, 09:52 WIB
We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 5.90% of requests in the last 10 minutes have been affected
- First triggered at: 2026-10-04 09:49:15+07:00
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 503 error is received.
- Reconciliation of the status of transactions after the incident will not be required.
Sorry for the inconvenience caused.
Sincerely,
Instamoney customer service
Oct 4, 09:52 WIB
Resolved -
This incident has been resolved.
Oct 4, 03:00 WIB
Oct 4, 03:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-9999, 100000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 4, 02:50 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-9999, 100000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 4, 02:50 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-9999, 100000001-250000000
MANDIRI: 1-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 4, 01:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-9999, 100000001-250000000
MANDIRI: 1-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 4, 01:00 WIB
Identified -
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-250000000
MANDIRI: 1-250000000
Other banks and Ewallets: 1-250000000
Oct 4, 00:30 WIB
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-250000000
MANDIRI: 1-250000000
Other banks and Ewallets: 1-250000000
Oct 4, 00:30 WIB
Oct 3, 2026
Resolved -
This incident has been resolved.
Oct 3, 06:10 WIB
Oct 3, 06:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to IDR destinations with amount 1-9999, 100000001-250000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Oct 3, 05:10 WIB
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to IDR destinations with amount 1-9999, 100000001-250000000 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Oct 3, 05:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 3, 05:00 WIB
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 3, 05:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: 1-9999, 100000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 3, 04:20 WIB
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 5000-250000000
BNI: 1-9999, 100000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 3, 04:20 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-9999, 100000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 3, 04:10 WIB
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-9999, 100000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 3, 04:10 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-4999
Other banks and Ewallets: 1-4999
Oct 3, 04:00 WIB
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-4999
Other banks and Ewallets: 1-4999
Oct 3, 04:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-9999, 100000001-250000000
MANDIRI: 1-9999, 50000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 3, 03:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-9999, 100000001-250000000
MANDIRI: 1-9999, 50000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 3, 03:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-9999, 100000001-250000000
MANDIRI: 1-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 3, 01:20 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BCA: 1-4999
BNI: 1-9999, 100000001-250000000
MANDIRI: 1-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Oct 3, 01:20 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: 1-9999, 100000001-250000000
MANDIRI: 1-250000000
Oct 3, 01:00 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: 1-9999, 100000001-250000000
MANDIRI: 1-250000000
Oct 3, 01:00 WIB
Update -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: 1-250000000
MANDIRI: 1-250000000
Oct 3, 00:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: 1-250000000
MANDIRI: 1-250000000
Oct 3, 00:30 WIB
Identified -
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: 1-250000000
MANDIRI: 1-250000000
CIMB: 1-250000000
Oct 2, 23:30 WIB
We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.
BNI: 1-250000000
MANDIRI: 1-250000000
CIMB: 1-250000000
Oct 2, 23:30 WIB