All Systems Operational

API Operational
Virtual Accounts Operational
Disbursements Operational
Invoice ? Operational
eWallets Operational
Escrow Operational
Callback Operational
Virtual Accounts Operational
Retail Outlet Operational
EWallets Operational
Direct Debit Operational
Disbursement Operational
Disbursements Operational
BCA Operational
BRI Operational
BNI Operational
Mandiri Operational
Permata Operational
BSI ? Operational
Other Indonesia banks and E-Wallets Operational
eWallets Partners Operational
OVO Operational
ShopeePay Operational
DANA Operational
LinkAja Operational
Astrapay Operational
Jenius Pay Operational
Retail Outlet Partners Operational
Alfamart Operational
Virtual Accounts Bank Partners Operational
BNI Operational
BRI Operational
BSS Operational
Mandiri Operational
Permata Operational
BSS BI-FAST Operational
Batch Disbursements Operational
Callback (Legacy) Operational
Dashboard Operational
Remittance Operational
Remittance Payouts Operational
RDL Operational
Third Party Data Connection Operational
Registration Operational
Escrow Operational
Escrow Virtual Account Operational
Escrow RDL Operational
Notifications Operational
WhatsApp Operational
SMS Operational
Email Operational
Viber Operational
Docs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 6, 2025

No incidents reported today.

Jul 5, 2025
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jul 5, 23:30 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-500000000
Jul 5, 23:20 WIB
Jul 4, 2025
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jul 4, 22:30 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Jul 4, 22:20 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jul 4, 03:40 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

GOPAY: 1-9999
Jul 4, 03:30 WIB
Jul 3, 2025
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jul 3, 22:40 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Jul 3, 22:20 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jul 3, 04:40 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

GOPAY: 1-9999
Jul 3, 03:40 WIB
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Instamoney customer service
Jul 3, 02:30 WIB
Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Instamoney customer service
Jul 3, 02:18 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jul 3, 00:20 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-500000000
Jul 2, 23:00 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Jul 2, 22:20 WIB
Jul 2, 2025
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jul 2, 04:50 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

GOPAY: 1-9999
Jul 2, 04:40 WIB
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Instamoney customer service
Jul 2, 02:43 WIB
Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Instamoney customer service
Jul 2, 02:27 WIB
Jul 1, 2025
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jul 1, 22:40 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Jul 1, 22:20 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jul 1, 04:20 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

GOPAY: 1-9999
Jul 1, 04:10 WIB
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Instamoney customer service
Jul 1, 03:51 WIB
Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Instamoney customer service
Jul 1, 03:33 WIB
Jun 30, 2025

No incidents reported.

Jun 29, 2025
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Instamoney customer service
Jun 29, 18:39 WIB
Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Instamoney customer service
Jun 29, 18:25 WIB
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Instamoney customer service
Jun 29, 03:27 WIB
Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Instamoney customer service
Jun 29, 03:24 WIB
Jun 28, 2025
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jun 28, 23:30 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-500000000
Jun 28, 23:20 WIB
Jun 27, 2025
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jun 27, 22:30 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Jun 27, 22:20 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jun 27, 04:00 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

GOPAY: 1-9999
Jun 27, 03:50 WIB
Jun 26, 2025
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jun 26, 13:20 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 1-4999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.
Jun 26, 13:10 WIB
VIRTUAL_ACCOUNT MANDIRI Indonesia Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Instamoney customer service
Jun 26, 10:07 WIB
Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Instamoney customer service
Jun 26, 10:04 WIB
Jun 25, 2025
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jun 25, 22:30 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Jun 25, 22:20 WIB
Jun 24, 2025
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jun 24, 17:30 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

GOPAY: 1-9999
OVO: 1-9999
Jun 24, 16:50 WIB
Jun 23, 2025
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jun 23, 23:10 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BNI: All amount
Jun 23, 23:01 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BNI: above 250000001
Jun 23, 22:50 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Jun 23, 22:30 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Jun 23, 22:20 WIB
Jun 22, 2025

No incidents reported.

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